Cancellation, Return, Exchange
Cancellation Policy
We understand that circumstances may change, and you may need to cancel your subscription. Please review our cancellation policy below:
- Monthly Subscriptions: You may cancel your monthly subscription at any time through your account settings. The cancellation will take effect at the end of the current billing cycle, and you will not be charged for subsequent months.
- Yearly Subscriptions: Yearly subscriptions are non-refundable. If you cancel your yearly subscription, you will retain access to our services until the end of the current subscription period, but you will not receive a refund for the remaining period.
Return Policy
Due to the digital nature of our services, we do not offer returns or refunds for any subscription fees paid. All sales are final. We encourage you to thoroughly evaluate our services during the trial period before committing to a subscription.
Exchange Policy
We do not offer exchanges for our digital services. However, you can upgrade or downgrade your subscription package at any time through your account settings. The new subscription package will take effect at the end of the current billing cycle.
We are here to help and ensure that you have the best experience with our algorithmic trading services.